Guest services
Directions, accessibility & general questions
833-332-2946West Valley · Glendale, Arizona
Plan your visit.
Directions, helpful details, and the people who can make your visit easier.
Open 24 hoursCasino & poker room
A few helpful details
Before you go.
What should I bring?
Bring a valid photo ID. Guests must be 21 or older to enter gaming areas and bars. Bring your Diamond Rewards Card, or stop at the Rewards Center to join.
When can I visit?
The casino and poker room are open 24 hours. Restaurants, bars, and shops have their own hours; check the venue before making plans.
Is smoking allowed?
Smoking and vaping are limited to designated outdoor areas.
Can I bring food or drinks?
Outside food and drinks are not permitted. Choose from the restaurants, bars, and Food Court inside West Valley.
Who can help with accessibility or arrival questions?
Guest services can help you plan for accessibility needs and answer questions about parking and arrival. Call 833-332-2946 before your visit.
West Valley guest services
Helpful phone numbers.
Nineteen 86
Steakhouse reservations & dining questions
623-633-8986VIP Lounge
Host services & eligible benefits
623-633-8951
A little something to take home
Find it at Vecho.
Apparel, jewelry, gifts, and handcrafted Native American items. Bring your Diamond Rewards Card for eligible shopping discounts.
Daily · 8 AM–10 PM
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About this website proposal
The homepage and West Valley are built for review, with supporting pages showing the proposed visitor experience. The remaining property pages will be created following approval.
Jackpot replays and Diamond Cam samples are simulated. Reservations and member accounts are not connected. The preference form saves sample information to the demonstration CRM and does not send marketing messages. Use sample details when trying it.
This review site records anonymous browsing sessions, pages viewed, approximate network location, and active time to assess the proposal. No raw IP addresses, precise GPS, form contents, or keystrokes are included in analytics. Records are retained for up to 90 days. Browser Do Not Track and Global Privacy Control preferences are respected.
Production privacy, consent, and account services will be completed before launch.